Museum Group Visits

General Requirements

• We accommodate groups during museum operating hours.
• A minimum of 15 paying guests is required to be considered a group.
• A 1:25 ratio of chaperones to students is required for student groups, and groups receive one complimentary chaperone admission for every 25 paid students.
  • Adults must accompany students at all times.
  • Parents and chaperones must be included in group numbers to be admitted with the group.
    • Adults for groups are 18+
    • Children 4 & under are free
• Daily Space Adventures and Ultimate Field Trips require a deposit s before arrival.  See below under PAYMENTS for deposit amounts and deadlines.
• Pre-registration is required for all groups.

Reservation Process

• Space is limited, so please book as early as possible so we can accommodate your group needs.
• Ultimate Field Trips must be booked at least 4 weeks in advance. Requests within 4 weeks will not be processed and will need to select an alternate date.
• Daily Space Adventures must be booked at least 2 weeks in advance.

Remember...

• Please plan for three to six hours to complete all activities and fully explore the U.S. Space & Rocket Center. We advise at least three to four hours to tour the museum. Additional time may be needed if your group would like to watch a movie, eat lunch, and/or participate in other experiences. Six hours are required for Ultimate Field Trips.
• Bus drivers receive complimentary general admission. Movie or show tickets are not included.

Payment

• DAILY SPACE ADVENTURES require a $100 non-refundable deposit due 2 weeks prior to your visit, with the total remaining balance due at check-in.
• ULTIMATE FIELD TRIPS require a $250 non-refundable deposit due 3 weeks prior to your visit, with the total remaining balance due at check-in.
• For all groups, full payment is due upon arrival at check-in.
• One payment should be made for the entire group.
• We accept cash, school/district/institution checks, and all major credit cards.
• We do not accept purchase orders.

Refund Policy

• No refunds will be issued for headcount changes made within 48 hours of your group’s visit date. This only applies if you have paid in advance or bring a check for more than the amount that attending without notifying Guest Services or a Group Sales Coordinator 48 hours or more in advance.
• Refunds are unavailable for simulator closures due to inclement weather or required maintenance.
• Deposits for Ultimate Field Trips and Daily Space Adventures are non-refundable.

Groups interested in pre-orders:

Galaxy Grill offers convenient $12 burger box lunches for pre-order for students, parents, staff, and any visiting scheduled daily group.  Minimum group total to qualify is 50 people. Each box includes a freshly prepared burger meal (cheeseburger, Oreo, canned soda, and plain chips), and we’re happy to work with you on dietary needs or restrictions so everyone can enjoy their lunch. All box lunch pre‑order groups will dine in the Astro Trek building, separate from the public dining area. Payment is due on the day of arrival at the Galaxy Grill registers; this is separate cost than your group payment with the museum. We accept cards, cash, or check, and we do not offer remote or advance payment options. Orders must be submitted and confirmed no later than one week before your arrival date. To place a pre‑order, please contact Rachael Davis, Galaxy Grill Manager: (800) 637 7223 ext.5643 rachaeld@spacecamp.com

Contact Us

• Call 1-800-637-7223 or (256) 837-3400 to request more information or email museumgroups@spacecamp.com